🏢 Associate Director IT, Head of Digital Workplace – Gestalten Sie moderne, sichere IT-Arbeitsplätze | QIAGEN GmbH, Hilden

At QIAGEN, we turn bold ideas into real-world impact. As a global leader in life sciences, we empower scientists and healthcare professionals across six continents. Now we are looking for a visionary leader to steer our Digital Workplace organization and set the standard for modern, secure, and efficient workplace services worldwide.

In this role, you will own the global Digital Workplace strategy and drive transformation initiatives that balance service excellence, employee experience, security, and cost efficiency. You will shape how thousands of employees work every day – through a hybrid delivery model that combines internal expertise with strategic service partners.

Your core responsibilities:

• Define and execute the global Digital Workplace strategy, roadmap, and service portfolio.
• Ensure seamless end-to-end delivery across end-user devices, Microsoft 365, collaboration platforms, endpoint management, and workplace infrastructure.
• Lead workplace transformation with a focus on security, automation, standardization, and cost optimization.
• Govern strategic service providers and outsourced delivery partners – from performance to commercial management.
• Lead, develop, and empower the Digital Workplace team, fostering accountability and operational excellence.
• Partner with business functions, Cybersecurity, Enterprise Architecture, and IT teams to align workplace capabilities with business needs.
• Manage budgets, vendor relationships, and service investments for sustainable delivery.

What you bring:

• Degree in IT, Computer Science, Business Information Systems, or a related field.
• Broad understanding of workplace infrastructure and technologies, with the ability to provide strategic direction.
• Proven experience managing complex outsourcing arrangements and high-volume IT service contracts.
• Strong commercial acumen in budget management, supplier governance, and cost optimization.
• Knowledge of IT Asset Management; ServiceNow experience is a plus.
• Strong leadership, communication, and stakeholder management skills.

What we offer:

• Bonus/commission scheme
• Hybrid work model (role-dependent)
• Internal Academy (QIALearn)
• Employee Assistance Program
• Referral Program
• Volunteer Day
• Local benefits

QIAGEN is an equal opportunity employer committed to a diverse, inclusive environment where every voice counts.