Since its foundation 150 years ago, Hellmann Worldwide Logistics has developed into a major global player in freight forwarding industry and combines this success with the charm of a family business. All these years we have relied on our exceptional people and their unmatched passion and energy to serve our customers. For the better. Together.
As an interface to Product Management, Operations and IT, the area Business Process Management (BPM) Global Airfreight is responsible for all the global Airfreight processes of Hellmann. This includes the design and continuous improvement of business processes in terms of standardization, automation and digitalization. In addition our BPM team is also responsible for the implementation of business processes and ensuring its sustainability.
The Business Process Manager Airfreight KEP is part of the global Airfreight BPM team with functional reporting line to the Global Airfreight Product Director KEP (Kurier-, Express- und Paketdienste). The purpose of the role is to design, implement and manage the KEP specific processes and trainings. The focus is on implementing and developing the new KEP products in the global Airfreight organization. The position can be filled on a part-time basis.
Location: Frankfurt / Hamburg | Reference No.: 230000C9 | Type of contract: Permanent, Part-time (around 20 hours/ week)
» Key Responsibilities:
- Work with Corporate and the Regions to advise and support the development and maintenance of the target blueprints and roadmaps with focus on the KEP items.
- Work closely with the Global BPM Team to define and improve process standards that enable quality, efficiency and economies of scale as well as compliance with global and local regulation relevant for Airfreight KEP Operations.
- Enable scalability of new KEP products whilst developing them together with the Director from scratch. Think outside the box and find creative solutions that can be aligned with existing global structures.
- Focus on how value is added for the KEP Customers, eliminate waste and non-value adding activities.
- Seek opportunities to improve productivity and GP control across the Airfreight commercial and operational functions (incl. supervisor level)
- Train, coach and support the regional BPM Teams and Cluster/Country BPM Managers on specific processes
- Support the Regional and Country Heads of Airfreight in identifying and developing KEP talents in the region
» Key Skills and Requirements:
- A solid understanding of the global airfreight forwarding industry and the operational processes
- Completed logistics apprenticeship and / or completed University degree in Logistics or business administration
- Good Knowledge of the Airfreight Product KEP/CEP (Courier Express Parcel services)
- Significant Experience in setting up and developing new processes in a global airfreight organization
- Strong Knowledge on continuous improvement methodologies, process management including process mapping and Data Analysis
- Basic eCommerce Product Knowledge is a plus
- Excellent organizational skills, self-motivated, flexible and resilient
- The ability to work in a project and team environment across different assignments, cultures and places
Diversity and equal opportunities are firmly anchored principles of our corporate philosophy. Applicants (m/f/d) with severe disabilities will be given preferential consideration if they are equally qualified.
» We offer you:
- Growth and agile-oriented work environment with all the advantages of a family-owned company
- Opportunity to expand one´s global network
- Individual development opportunities through continuous training and coaching on the job
- Additional financial benefits in the form of company pension plan and capital-forming benefits
- Familial working atmosphere, motivated teams with flat hierarchies and an open feedback culture
- Flexible time models and remote working
- Innovative strength and pioneering spirit as the foundation of our way of working
- Corporate benefits such as discounts and exclusive offers for various products
- Company health management such as fitness cooperation and many other site-specific offers
» How to apply:
This position is taken care of by our colleague Maria Kurz. We are looking forward to receiving your application including your salary expectations and your earliest starting date directly via our career page.
If you have any further questions do not hesitate to contact Maria Kurz, em