Gigafactory Berlin-Brandenburg marks a defining moment in Europe for Tesla’s mission of accelerating the world’s transition to sustainable energy. Here we will launch revolutionary products on a massive scale, using extraordinary speed, innovation and efficiency. Our employees will ensure that we achieve our goals, and we welcome you to help us write the next chapter of our success story.
Tesla is hiring a Desktop Support Technician to join our team at our Gigafactory in Berlin-Brandenburg. As part of this role, you will be on the front lines of Tesla Motors’ IT systems support for internal stakeholders at all levels.
- A vocational training in Computer Sciences
- Professional experience desktop support and working with ticket-based systems for registering incidents and requests
- Experience in mobile device support for iOS and Android and desktop support experience with MS Windows 7 – 10 Enterprise, MS Office 2016 – 365, and Apple OS X, with Avaya VOIP hardware/software, or Equivalent VOIP ecosystem, MS SCCM, or equivalent computer imaging, Active Directory, Exchange 2007 – 2013, and Windows server environments
- Knowledge of IP networks, DNS, DHCP, and experience with troubleshooting all aspects of wired and wireless configurations
- Ability to thrive in a fast pace, high volume, dynamic, innovative and international environment
- Excellent communication skills, with a business level fluency in English and ideally German. Additional European languages would be a plus
- Flexibility to occasionally work weekends, after hours, periodic on-call rotations, and travel within EMEA up to 10%
What we offer:
You will be working in our state-of-the-art Gigafactory where you’ll solve the world's most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes a competitive salary and Tesla shares or bonuses. Typical benefits that we provide are 30 vacation days, an occupational pension, employee life and disability insurances, free EV charging, product discounts and various transportation benefits.