Gigafactory Berlin-Brandenburg marks a defining moment in Europe for Tesla’s mission of accelerating the world’s transition to sustainable energy. Here we will launch revolutionary products on a massive scale, using extraordinary speed, innovation, and efficiency. Our employees will ensure that we achieve our goals, and we welcome you to help us write the next chapter of our success story.
The Role
we’re building a world-class support engineering team that lives in the cell organization and directly supports the cell software stack. You will join an expert team tasked with maintaining the health of our software systems. We’re looking for someone to maintain close relationships with end users, and who can dive in and own technical problems. The ideal candidate thrives in a fast-paced environment and can handle multiple issues and escalations at once, triaging and prioritizing them according to an understanding of the cell process and business operations. This is not your standard software support role. You will be embedded with the dev team and actively pushing that team to improve the software product. The improvements you push for will have a direct impact on the efficiency of our cell factories. Our team runs 24x7 to match the manufacturing facilities that we support, and you will be needed on an on-call rotation with potential for rotating schedule.