Who we are looking for
We are looking for an experienced Team Lead to lead our Client Onboarding team that focuses on our Collateral Management clients in Frankfurt, Germany.
This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Team Lead Client Onboarding you will be
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Taking full ownership of on-boarding business of our Collateral Services clients
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Supervising team members of the onboarding team
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Building and maintaining strong relationships to clients, counterparties and other external third parties while cultivating the culture in relationship
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Collaborate with internal and external groups to identify, analyze and proactively resolve issues
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Subject matter expert for corporate committees and initiatives
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Developing and coaching junior team members
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Creating and maintaining an engaged work environment and ensuring appropriate communications channels are in place
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Overseeing and leading client migrations and collaborating with internal and external teams to ensure successful on-boardings
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Developing and enhancing on-boarding processes with a special focus on resilience and efficiency
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Working together with clients and other internal/external parties to develop business models
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Supporting audits, risk assessments and compliance initiatives by providing relevant data as well as new ideas
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Overseeing outsourced on-boarding tasks to our near- and off-shore teams while assuring accuracy and timeliness
What we value
These skills will help you succeed in this role
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Strong sense of quality and commitment to interact with internal or external clients effectively and professionally
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Strong communication skills and service orientation
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Ability to work under pressure (e.g. meeting deadlines, adopting and implementing changes)
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Ability to perform staff management (coaching, HC planning, setting up goals, performance reviews, etc.)
Education & Preferred Qualifications
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Bachelor’s and/or Master’s degree with a focus on business and financial topics or comparable apprenticeship
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At least 6 years of relevant experience in the financial industry, preferably within collateral management, client on-boarding and/or client services
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At least 2 years of experience in managing staff
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Knowledge of financial instruments and the regulatory framework in regard to Collateral industry (e.g. EMIR)
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Proficiency in English and German is a must (minimum C1)
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Strong knowledge of MS Office applications, PowerBI preferred
Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both ou