Werde Care Coordination Assistant (Vacancy) bei City of Columbus in Bayern und gestalte deine Karriere

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  Guides consumers through different social services and the healthcare system;
• Makes preliminary consumer needs recommendations;
• Provides short-term case management services to consumers enrolled in specific programs;
• Reviews eligibility requirements of social and health service programs in order to match prospective consumers with needed services;
• Facilitates the processing of applications for new consumers and volunteer guardians by assisting with the completion of forms, obtaining the necessary documentation and information, and following up with appropriate action;
• Resolves barriers that may impact the customer receiving care from social and health programs;
• Consults with family members, guardians and health care, social services, and court officials to obtain additional information about consumers;
• Arranges for consumers to receive assistance; make appointments for consumers at various service or government agencies;
• Maintains and revises a detailed directory of social services available in the community, relevant agencies, eligibility requirements for service, and agency locations;
• Uses computer programs to prepare and compile reports and records of consumers interviewed and assisted;
• Determines whether assistance arranged for consumers was helpful and prepares summaries on the utility of services rendered;
• Contacts new social service agencies and local programs to determine the scope of services offered;
• Attends community events and performs related outreach activities to engage potential customers;
• Maintains relationships with established partners and served communities;
• Makes presentations to civic groups about programs and services
• May communicate with individuals who have limited English language skills;
• May be assigned to serve as a member of an Incident Command System (ICS) Team or a similar public health response team, which may include the conduct of operations on a 24/7 basis at remote locations. Assignment may include serving as a department and/or community incident commander or on the incident command team.

Recruitment #: 23-3111-V5
Employment Type: Full-Time (Limited)

Should you have questions regarding this vacancy, please contact:

Patrice Johnston-Watkins
Central Ohio Area Agency on Aging
3776 S High St.
Columbus, Ohio 43207
Phone: (614) 645-7166
Email: pjohnstonwatkins@coaaa.org

The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City's Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:

• Medical
• Dental
• Vision
• Short-term Disability
• Life Insurance
• Wellness Program
• Tuition Reimbursement